Bibliotheca Customer Connect 2026

Welcome to our hometown!
Join us in Minneapolis for insights, training, and connection pre-conference PLA 2026.
 
This year, PLA is happening right in our backyard. Before the conference begins, join us at our Lake Elmo headquarters for two days of hands-on training, exclusive product insights, and a behind-the-scenes look at the technology you use every day. We’ll wrap up the experience with a happy hour and great conversation to kick off your PLA week. 
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📅 March 30–31, 2026
📍 Bibliotheca Headquarters, 11190 Hudson Blvd N #300, Lake Elmo, MN
 
Registration is now open. See full agenda and all details below.
SEE AGENDA AND REGISTER

What to expect

Join us for practical training and meaningful connection.

 

Complimentary shuttle transportation

We'll provide free transportation from downtown Minneapolis to our headquarters and back.
Sign up for the free shuttle.

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Meals, Refreshments & Happy Hour

Enjoy complimentary breakfast, lunch, snacks, and a lively happy hour with drinks and appetizers during PLA week.

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Hands-on training and product sessions

Deep dive into our solutions, explore our product roadmap, and discover the latest on integrations and new features.

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Exclusive headquarters tour

Visit our demo room and warehouse to see where we build, test, and perfect the solutions you rely on every day.

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Connect with our team

Engage with our team to address your questions, explore opportunities, and plan for what's next at your library.

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Special Prizes

We’ll hold prize drawings for gift cards and other special surprises throughout the event.
 

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Event Schedule and Registration

Explore the final agenda for Bibliotheca Customer Connect 2026, featuring sessions, demos, and networking over two days.

Monday, March 30, 2026

| 12:00 PM – 12:30 PM: Lunch & Welcome Reception

| 12:30 PM – 1:15 PM: Updating Your quickConnect Software to Make an Impact
Learn how to leverage your existing selfCheck hardware with the latest quickConnect updates to drive engagement, awareness, and accessibility in your library.

| 1:15 PM – 1:30 PM: Break

|  1:30 PM – 2:15 PM: Product Showcase: Self-Service Solutions in Action
Get hands-on with Bibliotheca’s full self-service portfolio, including selfChecks, smartShelf Borrow, remoteLocker, flexAMH, and more.

| 2:15 PM – 3:30 PM:  Tour of Facility and Warehouse

|  3:30 PM – 4:30 PM: Private Demos & One-on-One Consultations

Tuesday, March 31, 2026

| 9:00 AM – 9:30 AM: Breakfast & Networking

| 9:30 AM – 10:15 AM: Driving Enhanced Self-Service in Your Library
Meet the new Bibliotheca selfCheck line and explore the latest capabilities and add-ons that enhance accessibility, efficiency, and user experience.

| 10:15 AM – 10:30 AM: Break

| 10:30 AM – 11:15 AM: Product Showcase: Self-Service Solutions in Action

Get hands-on with Bibliotheca’s full self-service portfolio, including selfChecks, smartShelf Borrow, remoteLocker, flexAMH, and more.

| 11:15 AM – 12:00 PM: Tour of Facility and Warehouse

| 12:00 PM – 1:00 PM: Lunch

| 1:00 PM – 1:45 PM: Extend Your Reach, Engage Your Community
Discover how open+ Access can help extend library hours and how uniFi+ supports more relevant, impactful library marketing.

| 1:45 PM – 2:00 PM: Break

| 2:00 PM – 2:45 PM: Effective and Efficient Returns with Automation
Learn best practices for implementing automated returns using solutions like flexAMH with bulk induction, smart bookDrops, and RFID-enabled shelves. Includes live demonstrations and expert insights into efficiency gains.

| 2:45 PM – 3:00 PM: Break

| 3:00 PM – 3:45 PM: RFID: The Next Step in Library Innovation
Explore how RFID has evolved over the past decade, why libraries of all sizes are adopting it, and how to build a compelling case for RFID in your library.

| 3:45 PM – 4:30 PM: Open Demos, Consultations & Exploration

|  4:30 PM – 6:30 PM: Happy Hour & Networking with Games and Prizes

| 6:30 PM: Shuttles to Downtown

 

Confirm your registration

Complete your registration to secure your spot.

There’s no cost to attend. Registration, sessions, and meals are all included.

Pick and choose what fits your schedule: fill out the form to tell us which sessions you'd like to join.

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Free shuttle sign-up

Shuttle transportation between downtown Minneapolis and Bibliotheca is provided at no cost during the event.
Please complete the form below to let us know which shuttle leg(s) you plan to use.

Pickup & drop-off locations:

Hilton Minneapolis
1001 S Marquette Ave, Minneapolis, MN 55403
Bibliotheca
11190 Hudson Blvd N, Suite 300, Lake Elmo, MN 55042
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Ready to Join Us? 

Register today to secure your spot at Bibliotheca Customer Connect ahead of PLA 2026.