July 2025
As libraries continue to rely on flex AMH solutions to streamline returns and sorting, we’re ensuring that every system is equipped for the future. Starting September 1, 2025, libraries will be able to upgrade their existing flex AMH installations to Windows 11 IoT Enterprise LTSC 2024.
What’s included
The Windows 11 upgrade is available for:
✓ flex AMH 520 / 550 / 570 patron inductions
✓ flex AMH 540 staff induction
✓ flex bulkSeparator
✓ flex bookDrop PC kit
The upgrade replaces the system’s computer unit with a new, pre-configured unit designed for long-term support, giving libraries a future-ready foundation for the next decade. To ensure a smooth and reliable transition, a Bibliotheca technician will carry out the replacement.
Benefits of Windows 11 IoT Enterprise LTSC 2024
✓ Improved security – strengthened protection to keep systems safe
✓ Greater stability – long-term servicing channel ensures reliable operations
✓ Future-ready platform – supported with updates through October 2034
We recommend combining the upgrade with the latest flex AMH software releases to maximize performance and compatibility.
New orders moving forward
All new flex AMH solutions ordered from April 2026 will automatically ship with Windows 11 IoT Enterprise LTSC 2024. Systems ordered before this date will continue to run Windows 10 IoT Enterprise LTSC 2021 unless an upgrade is requested.
Important note
Legacy AMH solutions (such as IRSS, AMH300, and earlier models) will not have a Windows 11 upgrade path.
For more details, contact our support team through this link.